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Player’s Winnings Were Reduced
A player from Greece reported that after winning 33 euros and receiving free spins at Hell Spin, their potential winnings of 300 euros were reduced owo only 49 euros. The player from Slovenia had their account closed and was informed that their winnings would not be paid. Despite having all documents approved and being told to wait for a withdrawal, the situation remained unresolved. The player from Greece had his winnings confiscated żeby Hell Spin Casino for exceeding the maximum allowed bet while using an active premia. He intended jest to communicate with authorities regarding the incident, feeling wronged żeby the casino’s actions. However, as the player did not respond owo the team’s inquiries, the complaint państwa unable owo be pursued further and was rejected.
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- Later, the complaint was rejected again due owo the player’s unresponsiveness.
- Despite having provided all the necessary information and documents, her withdrawal requests had not been processed.
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The player from Russia had been betting pan sports at Vave Casino, but the sports betting section had been closed owo him due owo his location. The casino had required him to play slots jest to meet deposit wagering requirements, which he had found unfair. He hadn’t been informed about these changes nor had he been offered a chance jest to withdraw. Despite repeated attempts jest to resolve the issue with Vave Casino, the player had received w istocie satisfactory response. We had asked the casino owo refund the player’s deposit, but they had not responded. However, it was later marked as ‚resolved‘ after the player confirmed that his issue had been solved.
Player’s Having Difficulty With The Withdrawal Process
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Player Complains About Reduced Winnings
- It’s important to know that the casino requires the player to withdraw with the tylko payment service used for the deposit.
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The player from Alberta państwa unable jest to withdraw funds due jest to a lock placed on their account by casino management. Despite being KYC verified and reaching out to customer support, he received istotnie help or resolution, which led owo frustration and plans jest to boycott the casino. The Complaints Team was unable owo investigate further as the player did not respond owo requests for additional information, resulting in the rejection of the complaint. Whenever we review internetowego casinos, we carefully read each casino’s Terms and Conditions and evaluate their fairness. Taking into account all factors in our review, HellSpin Casino has scored a Safety Index of 6.dziewięć, representing an Above average value.